monday CRM

AI-driven sales execution,
built around your process

Marketing, sales and delivery on one platform, with AI that removes the friction between pipeline and payment. We configure everything around your sales cycles.

What do you want to do with your CRM?

Includes a free mapping session of your sales process · the trial requires no credit card.

4.6 35,000+ customers run monday CRM, according to monday.com
Lyko Elon Hemfrid Viva Wine Group Keyto

Less admin. More selling.

A CRM that puts AI to work at every step, so the whole team spends its time selling, not administering the process.

More leads

A pipeline that fills itself

Prospects are found, enriched and scored by AI. Reps wake up to qualified leads instead of prospecting grind. We set up the sources and the scoring model for your market.

The lead agent finds and scores new leads in monday CRM
Zero admin

CRM data you can trust

Every call, email and meeting fills in the right fields automatically. No Friday cleanup, no stale context: the data is always fresh without anyone touching it.

Meeting overview and deal data filled in automatically in monday CRM
Win faster

Close deals, faster

Meeting prep, notes and follow-ups are handled by agents. Reps focus on relationships while deals keep moving forward, without the busywork.

The meeting agent prepares briefs for today's meetings in monday CRM
Full visibility

A forecast you can stand behind

Every forecast is backed by real pipeline coverage, stage-by-stage diagnostics and velocity signals, with help from AI. We build the reports leadership actually steers by.

Pipeline health report with coverage and forecast in monday CRM

Meet the agents: your team's AI workforce.

Built into monday CRM, each specialized in its own job. We configure them around your workflows and set the limits on what they are allowed to do.

Lead Sourcing Agent+
Lead Sourcing Agent

Finds, enriches and scores new leads against your ideal customer profile, every morning, before reps have logged in.

Calling Agent+
Calling Agent

Handles outreach and first qualification so reps only spend time on high-intent leads worth pursuing.

Pipeline Watcher+
Pipeline Watcher

Monitors the whole pipeline, flags slow-moving deals and writes ready-made reminders to the right rep.

Meeting Agent+
Meeting Agent

Briefs you before every meeting: who you are meeting, meeting goals, latest news and the right talking points.

One connected revenue engine.

Every interaction builds shared context, so the team always knows the full story and the customer never has to repeat themselves.

AI-enriched lead card

The best leads, automatically.

A healthy pipeline starts here. Leads are found, enriched and scored by AI, so reps see fresh leads every day and know which ones are worth the time.

Book a consultation →

Your data, your control.

Enterprise-grade security

Your data is never used to train AI models. You own the content you provide and what the AI generates, certified to enterprise standards, according to monday.com.

GDPR AICPA SOC 2 ISO 27001 HIPAA

Permissions & governance

We define exactly what each agent and team member can see, change and create, with AI credit limits per team. Governance is set from the start, not after the fact.

Control & visibility

A real-time log of every agent action: what, when and by whom. Agents are validated in simulation mode before anything goes live.

Our method

We start with your processes,
not the software.

Weeks to value, not years. Our method is a staircase in five steps: from a study of how work and money flow, through setup and adoption, to ongoing development and management. Every step raises the business value.

Business value ↑ Time →
  1. 01 · MapA study of how work and money actually flow, before anyone touches a system.
  2. 02 · BuildAgile setup with your key users, tested on real workflows.
  3. 03 · EmbedChange management and training so the new way of working sticks in the organization.
  4. 04 · DevelopStrategic optimization as the business and its goals change.
  5. 05 · ManageWe look after the platforms in production: support, updates and small improvements, so you can focus on the business.

The process map

We map your flow, free of charge.

Tell us briefly about your business and we will map how work actually flows, and draw it up step by step, like the excerpt next to this. The map is yours whether or not we build it. See a complete example (PDF, in Swedish) →

Book your free mapping session

We reply within one business day. Your details are only used for this.

1 · New lead, AI enrichment 2 · First contact, automated emails 3 · Qualification 4 · Deal & report 5 · Delivery & finance no yes no yes no yes no Web form Email / manual ✨ AI enrichment monday AI · API Company exists? Add company & contact Create lead Notify owner via Slack · Teams Auto intro email Gmail · Outlook Wait 1 day Reply? Auto email +2 days Qualified? To Unqualified End Activity card To Opportunity Dashboard Won Project created automatically Deliveries created template per offering Resourcing manual step Customer status email automatic · on every change Done? Invoice created automatically Finance system e.g. Visma Net

FAQ

Good to know before
we start.

Can you migrate us from our current CRM?

Yes. We have moved customers from Dynamics 365, HubSpot and custom-built solutions, among others. Contacts, deals and history come along, and we run the systems in parallel until your team is comfortable in the new one. See the Capstone Financial case for a complete Dynamics migration.

How long does implementation take?

Most of our setups are up and running within a few weeks, not months. We start with a mapping session of your processes, build with your key users involved, and go live with training. The scope drives the timeline, and you see it before we start.

What are the AI agents allowed to do in our CRM?

You decide. We configure permissions per agent, what happens automatically and what requires human approval, and every action is logged. Agents can be validated in simulation mode before they go live.

Where does our customer data end up?

The data stays in your monday environment and, according to monday.com, is not used to train AI models. The platform is certified for SOC 2 Type II and ISO 27001, among others, and we go through data governance and GDPR as part of the rollout.

What does it cost?

The license is signed with monday.com and depends on the number of users and the product tier. Our consulting work is quoted separately after the mapping session, so you know what the whole thing costs before you decide. The first consultation is always free.

monday CRM or a custom CRM?

monday CRM fits when sales, projects and service should sit on the same platform and the process can be shaped with boards and automations. If your sales process is your competitive advantage, or you have many users, a custom CRM built with AI may fit better. We do both and tell you honestly what fits you. Read more in How to choose a CRM.

Ready to work the way
you want to work?

Book a free consultation. We map your current setup and show you what is possible.