About the customer
The Texas Department of Criminal Justice's communications department handles PR and media inquiries and ensures clear communication about the agency's programs and policies, work that supports transparency and the agency's overall mission.
The challenge
The organization struggled to create an effective workflow in monday.com: automating tasks, connecting different projects and making sure the team fully adopted the new system. A smooth transition and high user adoption were essential.
The solution
We developed a tailored workflow in monday.com that automated key tasks and seamlessly connected the projects. We also ran user training that ensured high adoption and enabled the team to make full use of the platform. The result: better visibility, collaboration and efficiency.
