About ELON Group
ELON is a leading Nordic retail and business group in consumer electronics, home appliances and kitchen solutions. With offices in Stockholm, Kalmar and Örebro, the group acts as the central engine for more than 400 stores in Sweden, with a strong presence in Norway, Denmark, Finland and Iceland.
The challenge
Before the implementation, the business relied heavily on manual and offline processes:
- No central system for managing contacts, leads or accounts.
- Email and meeting scheduling were handled outside any structured workflow.
- Limited visibility into activities, progress and relationship history.
The solution
We implemented monday CRM tailored to ELON's needs, designed to streamline the entire process:
- Centralized CRMall contacts, customers and relationships in one place.
- Email integrationcommunication is logged automatically with a complete history.
- Meeting schedulingaccount owners book and follow up on meetings directly in monday.
- Reportingreal-time dashboards give clear insight into the stores' progress.
- Collaboration toolsa shared workspace that reduces delays and misunderstandings.
