Eddie Blomkvist
Yes, monday.com can be connected to Slack. The integration makes what happens in monday.com show up in the right Slack channel when it is relevant, lets a message in Slack become an item or a task in monday.com without anyone switching windows, and can give every new project or customer its own channel with the right people in it. The simple parts are built into monday.com; the rest is built in an integration platform like Make. This article covers what the integration does, what is built in, what requires Make and what to decide before you get started.
- A status changes on a board in monday.com
- Router · Is it a status others need to know about?YesMessage in the team's channelNoNothing happens
- The message links to the item
The team finds out when a deal is won, a delivery is delayed or a ticket is escalated. Everything else stays in monday.com, so the channel does not fill up with noise.
- Someone reacts with a specific emoji to a message in the support channel
- A ticket is created on the service board
- The link to the ticket is posted in the thread
Questions that come in through Slack do not get lost in the feed. They become tickets with an owner and status, and the person who asked sees in the thread that it has been taken care of.
- A new project is created in monday.com
- The integration creates a channel with the project's name
- The project team is invited and the board is linked in the channel
Every project gets a place for conversation and a place for structure, without the project manager having to create channels and invite people by hand.
- Every morning at a set time
- The integration retrieves overdue and today's tasks from the board
- A digest is sent to the owner in Slack
Each person gets a list of what is waiting today, and the manager gets what is overdue.
The flows above are only examples of how it can work. Every integration is built around your process: which steps it should include, what should happen in each situation and who is responsible for what.
Short answer
monday.com has its own Slack integration in the Integrations Center. It sends messages to a channel or a person when something happens on a board, for example a status change, a new item or a date arriving, and it can create items from Slack using the /monday command or an emoji reaction. That covers most notifications. When the flow needs conditions the built-in integration cannot handle, should create channels and invite members, or should bundle several events into one message, it is built in Make or Zapier. Make is where we build most of those integrations.
What the integration can do
Here are four common examples. Your integration can do more, less or something entirely different, depending on how you work.
When a status changes, an item is created or a date arrives in monday.com, a message is sent to the channel or person who needs to know. The message links to the item, so the recipient can act right away.
A message in Slack becomes an item or a task in monday.com, using the /monday command or an emoji reaction. The question lands on the board with an owner and status, and the Slack thread gets the link.
When a new project, customer or hire starts in monday.com, a channel is created with the right name, the right members and a link to the board. This requires Make.
Instead of one message per event, the integration sends a daily or weekly digest of what is overdue, what is waiting for a decision or what has been delivered. This requires Make.
Why connect monday.com and Slack?
- Fewer missed updates. What happens in monday.com reaches the team where they already read, instead of sitting in a notification nobody opens.
- Nothing falls through the cracks. Questions and ideas that come up in Slack become items with an owner, instead of being scrolled away.
- Less manual work for the project manager. Channels, members and links are set up automatically when the project starts.
- Conversation in one place, structure in another. Slack for the discussion, monday.com for status, ownership and history. The integration keeps them together.
How the integration is built
There are three options, and the right one depends on how advanced the flow is.
| Option | Best when | Keep in mind |
|---|---|---|
| monday.com's Slack integration | Notifications to a channel or person on a status change, new item or date, and items from Slack via /monday or emoji | Included in monday.com and set up in minutes, but follows fixed recipes. A condition the recipe does not have cannot be added |
| Make or Zapier | Flows with conditions and multiple steps, for example a channel per project, digests or messages formatted based on content | Zapier is enough for simple one-way flows. Make is the better fit when the flow has conditions, multiple steps or needs error handling and logging |
| Custom code against the Slack API | A custom Slack app with buttons, forms and interactive messages that write back to monday.com | Most flexible, but requires someone to own and maintain the app |
For notifications, the built-in integration is almost always enough, and that is where you should start. What determines whether the integration holds up over time is selection: which events actually deserve a message and which only create noise. That is why we start with the few events others really need to know about, and build digests in Make for the rest. monday.com's own integrations are included from the Standard plan, with a cap on actions per month that depends on the plan, so estimate the volume before you set up notifications on a board with many changes.
What to decide before you build
An integration is never better than the process it automates. These questions determine whether it works in practice:
- Which events deserve a message? A won deal, a delayed delivery, an escalated ticket. List them, and let everything else stay in monday.com.
- Who should get it, and where? One channel per team, one channel per project or a direct message to the owner. Different events may need different recipients.
- How should items from Slack end up in the right place? Decide which board and group they should be created in, who becomes the owner and how the person who asked finds out it has been taken care of.
- What should a project channel include? Naming convention, who should be invited and what should happen to the channel when the project ends.
- What happens when something goes wrong? A good flow logs every run and flags when a message could not be sent, instead of silently skipping it.
Slack and monday.com share the work
The most common mistake is letting Slack become the place where work is actually managed. Decisions then disappear into threads and nobody knows the status. The second most common is trying to make monday.com replace Slack, with updates and mentions for everything. The integration works best when the roles are clear: Slack for the conversation, monday work management for projects, ownership and status, and monday service for tickets that come in through support channels. If your sales team works in Slack, the same principle applies to monday CRM, where a won deal is announced in the sales channel and a new lead from a form is posted in the thread for whoever should call.
Straviont builds the integration
We are an official monday.com partner and certified CRM specialists with monday.com, and we build integrations between monday.com and tools like Slack, with the built-in integration where it is enough and in Make where the flow needs more. We start with the process: which events should be visible, who should see them and what should happen to what comes in through Slack. Only then is the flow built, with logging and error handling, and we manage it as your business changes.
Frequently asked questions
Can monday.com be connected to Slack?
Yes. monday.com has its own Slack integration in the Integrations Center for notifications and for creating items from Slack. Flows with conditions, multiple steps or channels created automatically are built in Make or Zapier, or with custom code against the Slack API.
Can monday.com send messages to a Slack channel automatically?
Yes. The built-in integration sends messages to a channel or a person when a status or column changes, an item is created or a date arrives. The message can include details from the item and a link to it.
Can a Slack message become an item in monday.com?
Yes. With monday.com's app for Slack, you can create items using the /monday command or by reacting with a specific emoji to a message. The item lands on the board you choose.
Can monday.com create a Slack channel per project?
Yes, but not with the built-in integration. It is built in Make, which can create the channel, invite members and add the link to the project when the project is created in monday.com.
What do we need in Slack to connect the systems?
A Slack admin needs to approve installing monday.com's app, or Make's, in the workspace. Which channels the integration can post in is controlled by which channels the app is invited to.
Next steps
Start by listing the events in monday.com the team actually needs to know about and where they should land in Slack. From there, setting it up goes quickly. See also all integrations we build for monday.com. If you want help, you can book a free mapping session and we will go through it together.