Insights · monday.com

Moving monday.com from the US to the EU: how it works

The region in monday.com cannot be changed afterward. How to see where your account is hosted, what comes along and how to move it to the EU step by step.

Isak Blomkvist 8 min read

If your monday.com account was created before January 23, 2023, it may be hosted on servers in the US, even if your company has always been based in Europe. monday.com does not move existing accounts to the EU region, and the region cannot be changed with a setting. If you want your data in the EU, you need a new account in the EU region and a controlled move of all content there. This guide covers why companies move, how to see where your account is hosted today, what needs to be mapped and how the move itself works.

Jan 23, 2023accounts on Standard and Pro created before this date may be hosted in the US
0settings that change the region of an existing account
1new account in the EU region is required to move

According to monday.com's support article on data residency, October 2026.

Short answer

The region in monday.com is set when the account is created and cannot be changed. To move from the US to the EU, a new account is created in the EU region, and structure, data, automations and integrations are moved there. It is a small-scale IT project: first map what you have, choose a method based on how large and complex the account is, and plan the transition so the teams can keep working without interruption. Do not forget that the old account stays in the US until you close it.

Why move from the US to the EU?

Storing data in the US does not automatically mean you are violating GDPR. Transfers to the US can be lawful with the right safeguards, such as the EU's standard contractual clauses. But there are three good reasons for European companies to choose the EU region anyway:

  • Simpler compliance. With data in the EU, you do not have to build and document safeguards for transfers to a country outside the EU to the same extent.
  • Clearer answers for customers and auditors. It is easier to answer the question "where is our data?" in a procurement, to a supervisory authority or internally.
  • Less risk when the rules change. The legal basis for transfers to the US has changed several times, including through the Schrems I and Schrems II rulings. With data in the EU, you are less affected by the next change.

The region is still only one part of GDPR. You are still the data controller for how the account is set up and used. The plan also matters: only Enterprise keeps all customer data exclusively in the EU, including at subprocessors. We cover that in Is monday.com GDPR compliant? How your data is stored in the EU.

Step 1: Find out where the account is hosted

  1. Click your profile picture in monday.com.
  2. Choose Administration.
  3. Under the General and Profile tabs, you can see where your data is stored.

If it says the US and you process personal data about people in the EU, the question of region should be part of your next GDPR review. More about the regions is in monday.com's support article on where data is stored.

Step 2: Map the account before you move

A move is never better than the mapping before it. This is what you need to keep track of:

01Integrations

Which systems are connected to monday.com today, such as finance systems, CRM, Teams or Outlook? Every connection needs to be set up again and tested in the new account.

02Automations and dashboards

Automations and dashboards that pull from several boards do not come along in a regular export. They need to be documented and rebuilt in the new account.

03Users and permissions

Users, guests, workspaces and permissions are set up again. If you have Enterprise, that also applies to SSO login.

04Data quality

The move is a good opportunity to clean up: deactivate inactive users, archive old boards and decide on a clear naming standard going forward.

A new account is also a natural moment to ask whether the structure should be moved as it is, or whether it is time to rebuild. If the environment has grown apart over the years, it may be cheaper to build a well-designed structure in the new account than to bring old problems along. We describe how we make that call in Rebuild or start over in monday.com: how to choose.

Step 3: Choose a method for the move

Which method fits depends on how large and complex the account is. The methods are not mutually exclusive. In practice, they often build on each other.

How we choose a method
  1. The mapping is done
  2. Router · How large and complex is the account?SmallExport and importMediumMove with an appLargeApp and API
  3. The content is in the EU account

Smaller accounts are moved with export and import. For most accounts, an app that moves the structure is used, and for large accounts with many connections between boards it is complemented with a move via API.

Export and import

Suits smaller accounts with a simple structure. The boards are exported to Excel and imported into the new account. It requires a lot of manual work and does not reliably handle connections between boards, subitems or attached files. Automations, docs and links are rebuilt by hand.

Move with an app

The method we use for most accounts. With an app, the workspace is saved in the old account and installed in the new one, with structure and content. It is more structured than exporting and requires no custom code. Automations, attached files and some column types may need to be handled separately afterward.

App and API

For accounts with many items, advanced connections between boards or extensive subitems. Once the structure is in place in the EU account, the data is moved via monday.com's API, with more precision than the app manages on its own. The method requires technical resources and should be carefully scoped in advance, and a manual check afterward is always needed.

Step 4: Plan the transition

The move itself is only one part. What determines whether the teams notice it is how the transition is planned:

  1. Set a date for the transition and notify all users well in advance.
  2. Freeze changes in the old account during the move itself, so nothing new ends up in the wrong place.
  3. Rebuild automations and integrations in the new account and test them before the teams switch over.
  4. Check the content together with the board owners, so nothing is missing.
  5. Invite users and guests to the new account and set the permissions.
  6. Close the old account. As long as it exists, the data stays in the US. Export what you need to keep, and then close the account.

Straviont helps you move

We are an official monday.com partner and certified CRM specialists with monday.com, and we have moved monday.com accounts of different sizes and complexity to the EU region. We do the mapping, choose a method based on your account, rebuild automations and integrations in the new account and plan the transition so the teams can keep working.

Frequently asked questions

Can you change the data region in monday.com?

No, not in an existing account. The region is set when the account is created and cannot be changed once the account has started storing data. To change region, a new account is created in the desired region, and the content is moved there.

How do you move monday.com from the US to the EU?

A new account is created in the EU region, and structure and data are moved there with export and import, with an app or via monday.com's API, depending on how large the account is. Automations, integrations, users and permissions are set up again, and the old account is closed afterward. This is something we at Straviont help with.

How do I see whether my monday.com account is hosted in the US or the EU?

Click your profile picture in monday.com, choose Administration and go to General and Profile. That is where it says where the account's data is stored.

Do automations and integrations come along in a move?

Not automatically. Automations, integrations and dashboards that pull from several boards need to be documented before the move and rebuilt in the new account.

What happens to the old account after the move?

It stays, with its data in the US, until it is closed. Once the content has been moved and checked, what needs to be kept is exported, and then the old account is closed.

Next steps

Start by checking where your account is hosted under Administration. If it is in the US, you can book a free review, and we will go through the account and what a move to the EU region would mean for you.

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